Use canned messages to answer frequent questions with the push of a button.

You’ve dedicated plenty of effort into designing a beautiful WordPress website. With Userlike, you can tailor your chat plugin to fit the style of your brand.

Add colleagues and use features like group select and operator skills to offer service in a team.

Let your visitors enter their contact details before starting a chat and filter for high value chats.

Proactively invite visitors to a chat based on the time they spend on your site.

Get insights into your chat performance by letting your visitors rate the service they just received.

Connect your live chat plugin to the business tools you’re already using – like Slack, Help Scout, Pipedrive, and Asana.

Expand your service from your website to your customers' favorite messaging apps, Facebook Messenger and Telegram.

You decide what happens when you’re not online. You can present customers with custom messages, ask them to leave their contact details, let a chatbot welcome visitors or hide the chat option entirely.

When you’re not online, your visitors can still leave their questions via an offline contact form.

With our analytics you can adopt a number-driven approach to your online service.

Use the push function to guide your chat partner to a specific URL.

Take a screenshot of the page your chat partner is on.

Extended user info at your fingertips when you’re chatting with a web visitor, such as location, browser, OS – you’ll even see what the visitor is typing in real-time!

Set your service times and how your live chat plugin should behave accordingly.

During the trial you will be using our premium Team package. After the trial, your account is automatically switched to our free product. So no charges or hidden fees. With Userlike Free you can have unlimited chats with your customers. You can always upgrade your account to a premium chat experience during or after the trial.

No, you don’t need to enter any billing info to start your trial. We only ask for your billing info when you decide to upgrade to one of our paid products. You can pay with credit card, or bank transfer and SEPA direct debit for yearly subscriptions.

When you’re not online, you can decide between a set of behaviors for Userlike’s WordPress live chat plugin. One is to switch your chat to a contact form at which web visitors can leave their question and email address. You can also make the chat plugin disappear completely, or you can use a chatbot to welcome your web visitors.

You can, but we strongly recommend you to use Userlike on a computer only. Firstly, it is easy to miss notifications of incoming chats on your phone. Secondly, mobile connections are often not stable enough to support a proper chat connection. Both result in frustrated customers.

Our chatbot API allows you to connect any existing chatbots. You can also write and use your own chatbot scripts with our dedicated Userlike Bot Language. Any chatbot integration comes with a set of handy features, like forwarding conversations to available human agents.

Yes you can. We offer various integrations with helpdesk, CRM, and other business tools.