The omni-messenger CRM with text messaging

Userlike is the unique messaging-based CRM solution with text messaging for businesses across the globe.

Lady with a tablet receiving chat support for an order.
Do these also come in blue? Userlike customer success agent Yes, I can send you the link 🙂 That’d be great!
  • Website chat
  • Chatbots
  • GDPR-compliant
  • WhatsApp & more
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Ready, set, action Userlike shows you what it’s all about

Word on the street Consistent high ratings across the web

Capterra

Awesome chat platform!

Social Compare

Category leader

Great chat, user friendly backend, easy integration and multichannel, including social media.

G2Crowd

Easy to start. Smart to use.

GetApp

Very generous user allotment and feature set for the price.

Communication at your customers’ level Make instant connections with your customers at their convenience

First look: Message Center Your Messaging CRM Center

Image of assigned conversations in the Message Center.

All five channels in one place

Customers can message you from your website or messaging apps, but they’ll always land in the same place. The Message Center is your control room for easier chat management.

Overview of the Contacts area in the Message Center.

Quickly find what you need

Looking for a specific conversation? The Contacts area keeps your customer profiles and all past conversations in one place for easy searching.

A message being translated.

Full of features you’ll actually use

No frills here. Just useful, high-performing features you’ll regularly use like a shared inbox, auto translations, canned messages and more.

Take a peek: Website Messenger Turn website visits into customer relationships

Image of conversation about a sunscreen commercial product.

Send media

Tailor your support with video, file transfers, URL previews and more.

Overview of a customer’s chat history.

Keep conversations going

Customers can jump back into conversations any time.

Website Messenger with voice recording button.

Use your voice

Send and receive voice messages for quicker resolutions.

Messaging that moves with you Even if your customers’ messages are coming from your website, Facebook, WhatsApp, Telegram or SMS, Userlike keeps them in one place. Chat with ease and never miss a message.

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Data privacy-centric solution Built according to German privacy standards

  • 100% GDPR compliant
  • Dedicated privacy features
  • Hosted in Germany
  • ISO 27001 certified hosting

Your customer conversations are private and will stay that way with our data protection security.

Get secure
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