Live chat solution for web and messenger support
The first and only live chat solution to win and nurture customers across messaging channels.
- Website chat
- Chatbots
- GDPR-compliant
- WhatsApp & more
Customer experiences Insights from those already using Userlike
Quick video overview Live chat solution in action
Customer communication 2.0 Revolutionize the way you’re interacting with your customers
An effortless customer experience
Userlike is always there for your customers. Whether at the bottom of your website, or through your customers’ messaging apps.
Continuous stream of customer leads
Besides being a live chat solution for customer support, Userlike is packed with features to optimize the conversion of web visitors to leads.
A fun way to talk to customers
Traditional support channels are often stressful and clumsy. Live chat makes things easy, low-barrier and effortless. Especially with dedicated support features, like canned messages.
Powerful management features to always keep a clear overview
Customer communication at scale can be challenging to manage. Userlike makes it easy through instant documentation, smart filter and search options, customer ratings, and comparative analytics.
Message Center Your shared inbox for all customer messaging channels.
One hub, many channels
No matter what channel your customers send you messages from – your website, FB Messenger, Telegram – everything lands in your Message Center.
A central place for your customer relationships
The contacts area within the Message Center offers a central place for your contacts and all the previous interactions they’ve had with your company.
Packed with support features
The Message Center feels like a familiar messaging app, yet one that is tailored to customer support – like the Live Translation feature.
Website Messenger Your website add-on for customer communication
Messaging 2.0
All the features you’d expect from a modern messaging app. Media transfers, video play, emoji and much more.
From instant to long-term
More than live chat. Userlike allows you to alternate between synchronous live chat and asynchronous messaging.
Channel transfers
Website chat is great for when you’re on the website, but not great for receiving a follow-up answer. With Userlike, your customers can choose on what channel to continue the conversation.
Messaging channels Userlike is more than “just” a live chat solution for website support. You can add all your customers’ favorite messaging apps, including SMS, Facebook Messenger, Telegram and WhatsApp.
Our focus on data privacy Hosted in the EU
- Hosting in Germany
- ISO 27001-certified hosting
- 100% GDPR-compliant
- Data privacy features
In a live chat solution for customer communication, data privacy cannot be an afterthought. We take pride in our secured setup and focus on data privacy.
Ready to get started?
- 14 days of Team features
- No credit card needed
- Easy 5-minute setup
- Auto-switch to Free after trial