Online chat support for websites and messaging apps
Userlike helps your business reach customers across messaging channels. Foster relationships and grow your business with online chat support.
- Website chat
- Chatbots
- GDPR-compliant
- WhatsApp & more
What our customers say Get the scoop on Userlike from leading companies
Quick look See Userlike’s online chat support software in action
The most flexible way to help customers Making support easier for your agents, customers, sales staff and managers
Casual messaging, professional support
Go where your customers go by offering online support through their favorite mode of communication: chat and messaging.
Take a load off your agents
The demands of traditional channels like phone and email make support a lot more stressful than it needs to be. Userlike helps your team avoid burnout and stress with dedicated features for easier and more enjoyable customer interactions.
Eliminate doubt and gain leads
The customers who have shown interest in what you offer are your most valuable leads. Userlike turns “just looking” into a stream of sales with approaches like proactive chat.
Keep your team’s customer interactions in plain view
Userlike gives managers an overview of their team’s conversations and progress with advanced filter and search functions, instant documentation, customer ratings and comparative analytics.
Website Messaging Instant support that lives on your website
Support with media
Send files, see URL previews, offer video support and more
Let customers respond whenever
Asynchronous support lets customers revisit a conversation at any time
Send voice messages
Sometimes it’s easier to say it than type it
Messaging Hub Where the good stuff happens
Five channels in one place
No matter where a customer is messaging you from – your website, FB Messenger, WhatsApp or SMS – they’ll all land in the Message Center. Multichannel support has never been easier.
Customer profiles on demand
The Contacts area lets you and your agents easily search through all customer profiles and past conversations.
Features you’ll use daily
The Message Center has features your team will actually benefit from, like a shared inbox, chat macros, auto translations and more.
Support on all messaging channels Userlike is your all-in-one-solution to messaging support. Help customers via your website, WhatsApp, Facebook Messenger, Telegram, SMS and more.
Unparalleled data privacy Stay secure with our Europe-based solution
- 100% GDPR compliant
- Dedicated privacy features
- Hosted in Germany
- ISO 27001 certified hosting
Data privacy and security has always been part of our product’s foundation. Our secured setup and privacy features will keep your conversations between you and your customers.
Ready to get started?
- 14 days of Team features
- No credit card needed
- Easy 5-minute setup
- Auto-switch to Free after trial